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East Staffordshire doctors with big ideas are shaping the future

By UttoxeterPostandTimes.3522974.UttoxeterPostandTimes  |  Posted: March 04, 2014

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A SMALL group of East Staffordshire doctors have been making waves across the country with their innovative approach to organisational development and collaborative work programmes.

East Staffordshire Clinical Commissioning Group (CCG) has been selected as one of five national case studies by NHS England for its programme of organisational development (OD), clinical leadership and the team building work.

The group has carried out this work with colleagues based at the Staffordshire and Lancashire Commissioning Support Unit (CSU).

Sarah Laing, chief operating officer at East Staffordshire CCG, told the Advertiser that because of the high volume of work the two organisations shared it was essential the CSU was included in that development from the very start.

She said: “As a CCG organisational development has been one of our highest priorities since day one.

“We have quite a few members of staff from the CSU embedded in our offices where they work as and are looked upon as essential parts of our team even though we’re technically two separate organisations.

“As part of our development we held a number of events to better our working relationship and improve our practice together.”

Ms Laing said the CCG had put on sessions on psychometric testing, negotiation skills, communications, building relationships with local GPs and even a speed networking event for staff from both organisations.

This allowed both of the teams to get to know each other better so that were able to work more effectively as a team.

She added: “The speed networking was brilliant.

“It really helped us learn how better we can work with each other and how to maximise our productivity.

“We have to work as one team with a single common goal of working for our patients.

“If we are planning, then we are planning together.

“If we want a job doing, we are collaborating. We have to remember and recognise that we all have different skills and experience and make sure everything we do is pitched at achieving both of our organisational goals.

“Having done all that developmental work together, we’re finding we are much more capable and efficient as a team.”

Senior members of the CCG – including both the clinical and managerial executives – along with senior representatives from the CSU are preparing to get in front of the camera this week as they will be interviewed and filmed for a variety of promotional material NHS England hopes to use.

The footage will be used in shared learning with the wider NHS.

Staffordshire and Lancashire Commissioning Support Unit (SLCSU) is one of the largest CSUs in the country.

It offers the professional advice to CCGs across England and is supporting them to commission the best possible healthcare for people living in their area.

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