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Alton Towers gives job hope to young people

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DISADVANTAGED Uttoxeter youngsters have been offered the chance to improve their job prospects with Alton Towers as youth unemployment remains a problem in East Staffordshire.

The popular theme park has joined forces with The Prince’s Trust to launch its new charity – The Prince’s Trust, Get into Customer Service – with the aim of giving young people across Staffordshire the chance to develop their confidence and skills to move into work.

The programme was offered to young people aged between 16 and 24 offering them the chance to receive intensive training with hands-on experience in a specific sector.

Following a taster day, the resort took a group of 11 young people through to the next stage where they attended an induction course followed by a two week intensive training programme with the Alton Towers Learning and Development team – through this the candidates were even able to gain a qualification in emergency first aid. The candidates then went on to start tier placements in a variety of departments across Alton Towers, ranging from hotel reception to food and beverage.

Jason Mumford, learning and development manager, said: “I can honestly say, the transformation in these young people has been incredible and many of them have received phenomenal feedback from their team mates, line managers and even from our guests.”

Although the latest figures revealed number of people claiming Jobseeker’s Allowance in Uttoxeter dropped from 1,291 in March to 1,243 in April, youth unemployment is still one area that has remained high.

The new charity was launched just over four weeks ago and the partnership was celebrated with a presentation lunch which saw the 11 candidates offered employment with Alton Towers.

Alan Kennedy, operations director at The Prince’s Trust said: “I am delighted that the 11 young people who have completed the ‘Get into Customer Service’ programme have been successful in securing jobs at Alton Towers Resort. Their hard work and dedication has paid off and I have no doubt they will be successful moving forward.

“As the UK’s leading youth charity, we work hard in Staffordshire to help young people get into work, education and training. Our programmes give vulnerable young people the practical and financial support needed to stabilise their lives, helping develop self-esteem and skills for work. Last year alone we supported more than 790 young people in the county.”

The 11 new employees started work on Monday.

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